Last updated: September 2026
How to cancel
Tell the office as early as you can, by phone or WhatsApp on +91 96491 73097, and follow it with a written message so there is a record of the date. How much can be recovered usually depends on how far ahead of departure you cancel.
What affects a refund
Once a booking is confirmed, the office commits money on your behalf to third parties. Those commitments are what a refund is calculated against:
- Air tickets. Governed by the airline’s own rules. Many group fares are heavily restricted or non-refundable.
- Visa fees. Once an application is submitted, the fee is generally not recoverable.
- Hotels. Subject to the hotel’s cancellation terms, which tighten close to the date and in peak seasons.
- Peak periods. Ramadan and Hajj season carry stricter terms across the board.
If the office cancels a departure
Where a departure cannot run, the office will offer a place on an alternative group or discuss a refund with you directly.
Circumstances outside anyone’s control
Where a journey is prevented by government decisions, restrictions on pilgrimage, airline failure, disaster or similar events, what can be returned depends on what the airlines, hotels and authorities themselves release.
Changing a booking
Moving to a different departure is sometimes possible depending on availability and on what has already been booked in your name. Ask early; it is far easier before tickets are issued.
Contact
Questions about this page should go to the office:
- Madni Tour & Travels, Do Peer Road, Kote Gate, Bikaner, Rajasthan 334001
- +91 96491 73097 · +91 70236 17092
- madnitour62@gmail.com